Last Updated: October 6, 2025
At treeservicesaintlouismo.com, also referred to here as "treeservicesaintlouismo.com," "we," or "us," we value your privacy and want you to understand how your information is handled.
This policy describes what we collect, how we use it, who may receive it, and the choices available to you. By using treeservicesaintlouismo.com or any website that references this policy, you agree to the practices described below.
Scope
This policy covers information collected:
- On our Website
- Through emails, texts, and other electronic messages exchanged with us
- Through our ads and apps on third-party sites when they link to this policy
It does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Service request details such as location, scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages you visit, links you click, time spent on the site, and pages you enter from or leave to
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction records
- Service request checks and fraud screening results
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure site performance
- Customize content
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you disable them, some parts of the Website may not function properly.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with other companies to display ads that reflect your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that fit your request
- Communicate with you about requests, updates, and support
- Personalize your experience and our marketing
- Carry out analytics, research, and product development
- Detect, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following situations:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors who help us run the Website and our business, such as providers for analytics, security, payments, support, and marketing.
They may use personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive your information may follow their own privacy policies.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages. This will not stop emails from providers with whom we shared your request.
- Cookies: Manage cookies through your browser settings or the opt-out links above.
Access and Control
You may ask us to:
- Review the data we have about you
- Fix inaccurate information
- Delete information, where allowed by law or operational need
- Share concerns about how we use your data
Use the contact methods listed in the How to Contact Us section.
Data Retention
We keep personal information for as long as needed to carry out the purposes in this policy, taking into account:
- Type and sensitivity of the data
- Risk of harm
- Why the data is being processed
- Legal requirements
- Whether the purpose can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage system can be guaranteed to be completely secure.
Children's Privacy
The Website is not meant for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties with whom we shared information
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercised your privacy rights.
Verification
We confirm requests before taking action. Requests that cannot be verified, or that are excessive, may be refused.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof that the agent is permitted to act for you.
Shine the Light
California residents may ask for a list of third parties that received personal information for marketing in the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you visit from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after changes are posted, that means you accept the updated policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
